Effective Date: November 29, 2024
Last Updated: November 29, 2024
Welcome to Mentor! Mentor is a platform designed to connect professionals and clients for video and in-person consultations. By using our app, you agree to abide by these Terms and Conditions. If you do not agree, you must not use the app.
User: Any individual who uses the Mentor app, including Professionals and Clients.
Professional: A user who offers services on Mentor. • Client: A user who books services on Mentor.
Service: Any consultation or assistance provided through Mentor.
Subscription Fee: Fees paid by Professionals for subscription plans on Mentor.
You must be at least 18 years old to use Mentor. By registering, you confirm that you meet this requirement and will comply with all applicable laws.
You must provide accurate information during registration. You are responsible for maintaining the security of your account and notifying us immediately of any unauthorized access.
Mentor facilitates connections between Professionals and Clients but does not provide services directly.
Video consultation fees may be credited toward in-person visits at the Professional’s discretion.
Plans Professionals may purchase subscription plans. Subscription fees are non-refundable unless otherwise stated.
Mentor uses third-party payment processors. You agree to their terms when processing payments.
All fees must be paid in full before a service is confirmed.
We encourage Users to resolve disputes independently. Mentor may assist but is not obligated to mediate or resolve disputes.
Mentor is not liable for the quality of services provided by Professionals or any damages resulting from the use of the app.
All app content, logos, and branding are owned by Mentor. You may not use our intellectual property without permission.
We may suspend or terminate your account if you violate these Terms. Users may also deactivate their accounts through the app.
We may update these Terms at any time. Users will be notified of significant changes via email or in-app notifications.
These Terms are governed by the laws of California.
For any questions or concerns, contact us at:
Email: contact@mentorapp.app
Address: 17951 Sky Park Circle, Unit K, Irvine, CA 92614